Service

At AHI, we are ever mindful that if we cannot provide the service expected by our clients then they will no longer remain our clients.

Consequently, we are committed to delivering the highest levels of service possible at all times through:
  • Our people are dedicated to providing the best possible service to you and your clients.
  • Outstanding customer service and business referrals from brokers/intermediaries and insureds.
  • Our underwriting and claims performance standards are externally focused and written with client's needs in mind.
  • We audit our work against our performance to ensure delivery of high service levels.
  • We tailor products to suit our client's individual needs.
  • Policies are backed by the underwriting strength of Insurance Australia Limited trading as CGU Insurance.