Company Profile

Accident & Health International Underwriting Pty Limited (AHI) is a specialist underwriting agency that provides general and highly personalised
Personal Accident, Medical and Travel insurance in Australia and abroad. We commenced operations in 1998 and have steadily grown to be market leaders.

AHI delivers the comprehensive service and coverage required by you and your clients, our attitude begins with our simple philosophy:
To achieve and maintain top quality, professional service and operational excellence to all stakeholders in our business.

AHI have been voted by the members of the National Insurance Brokers Association of Australia as "The best Travel, Personal Accident & Disability Underwriter in Australia" for the years 2003/04, 2005/06, 2007/08.

We are a highly specialised underwriting agency which allows us to deliver to our clients the constructive and technical expertise required to tailor an insurance package for their needs and provide personal and individual service.

Our successful approach to underwriting is flexible, negotiable and provides superior service.

Brokers/Intermediaries can speak to a decision maker immediately, senior staff have high authority levels. The claims team provides timely and fair decision making.

Our claims staff have the ability to make important decisions and in times of distress they are empathetic and dedicated to resolving issues without delay.


OUR MISSION STATEMENT

AHI will strive to be the best provider of Accident & Health business. We will add value to our partners which includes our insurers, brokers/intermediaries, clients and owners whilst at the same time providing a stable, safe and enjoyable workplace for our employees.

We will achieve this by:
  • Wise underwriting of risks;
  • Providing timely and professional service;
  • Offering a wide range of products and a fair, firm and friendly claims service;
  • Providing strong financial returns to our investors;
  • Encouraging teamwork and leadership which will challenge and develop our employees, providing greater financial rewards for those who accept and meet these challenges.